Business Analyst Jobs in Delhi
Business Analyst – Job Name
Entity Name: Wipro InfoTech Limited
Work Location: Delhi
Work Experience: Job ID: 3033191
Wipro Ltd is recruiting Business Analyst
Job Description: The primary objective of this position is to act as a liaison, effectively connecting the customer with Wipro’s delivery team. This involves thoroughly understanding and analyzing the customer’s needs and then clearly conveying them to the delivery teams. Ultimately, the goal is to guarantee that the customer receives the most appropriate solution.
Gathering and Engaging with Customer Requirements
Collaborate and coordinate with client engagement partners to grasp the requirements outlined in RFPs and RFIs.
Elaborate on scope documents, detailing both functional and non-functional requirements, ensuring that all customer needs, even those left unspoken, are meticulously captured.
Create workflow charts and diagrams, examine system capabilities, and draft specifications following comprehensive research and analysis of customer requirements.
Engage in interactions with internal teams, including project managers, pre-sales teams, tech leads, and architects, to devise accurate and timely responses to RFPs and RFIs.
Understand and communicate the financial and operational implications of any suggested changes.
Maintain periodic communication with customers to seek clarifications and gather feedback on the proposed solutions for specific RFPs and RFIs, subsequently guiding the delivery team to make necessary design adjustments.
Empower customers by demonstrating and presenting the proposed solutions or prototypes.
Foster and sustain customer relationships to optimize business integration and generate leads.
Ensure ongoing reviews and feedback from customers to enhance and deliver greater value in terms of services and products.
Collaborate with the delivery team to ensure the most suitable solution is put forward to the customer. Maintain regular communication with the delivery team to:
Provide them with valuable customer feedback and insights regarding the proposed solution.
Review the test cases to ensure comprehensive coverage of customer requirements.
Conduct root cause analysis to thoroughly comprehend the proposed solution, demo, or prototype before presenting it to the customer.
Implement and facilitate new change requests to address evolving customer needs and requirements.
Offer support to the QA team through periodic testing to ensure that solutions align with the needs of businesses, providing timely inputs and feedback.
Perform Integration Testing and User Acceptance demo testing to validate the implemented solutions, aiming for a 100% success rate.
Employ data modeling techniques to examine discoveries and devise enhancements and modifications.
Maximize system capabilities and understand business specifications to achieve 100% utilization.
Assemble the complete response or solution for the RFP/RFI before it is presented to the customer.
Assist the Project Manager and Delivery Team in delivering the solution to the customer.
Define and outline project milestones, phases, and the various project elements in collaboration with the principal consultant.
Drive and question the assumptions made by delivery teams regarding how they will effectively execute their plans.
Guarantee customer satisfaction by delivering quality results on schedule.
Develop specialized domain knowledge and make valuable contributions to our knowledge repository.
Collaborate and connect with fellow Business Analysts to exchange expertise, fostering the expansion of domain knowledge within the vertical.
Compose whitepapers, research papers, and point of views, and distribute them within the consulting community at large.
Identify and formulate practical use cases from various projects or accounts that could be adopted at Wipro’s organizational level to enhance business operations.
Conduct comprehensive market research for content and development, offering the latest insights for project implementation, thereby ensuring customer satisfaction.
Stakeholder Interaction
Stakeholder Type – Internal
Stakeholder Identification – Pre-sales team
Purpose of Interaction – For solutioning for an RFP/ client requirement
Stakeholder Identification – Principal Consultants
Purpose of Interaction – Governance and to discuss and drive business requirements and growth.
Stakeholder Identification – Testing team/ QA
Purpose of Interaction – For quality checks and continuous analysis to ensure seamless delivery.
Stakeholder Identification – Delivery team
Purpose of Interaction – For product solutioning and developing systems and processes.
Stakeholder Identification – Client partners/ sales team
Purpose of Interaction – For any lead generation
Stakeholder Identification – Consulting Partners
Purpose of Interaction – Coordinating for consulting solutions and continuous support.
Stakeholder Type – External
Stakeholder Identification – Customers
Purpose of Interaction – To provide them with the right solution and ensure customer satisfaction & engagement.
The competencies necessary for effective role performance include:
Functional Competencies/Skills:
Domain/Industry Knowledge: Profound awareness and expertise in understanding broad economic, demographic, technological, and global trends within the IT industry.
Leveraging Technology: Competence in using current and emerging technologies, including automation, tools, and systems, to enhance efficiency and streamline the process of delivering solutions for various challenges and opportunities.
Process Excellence: The ability to execute projects with a strong focus on both end outcomes and the underlying processes, coupled with a comprehensive understanding of end-to-end delivery processes and their governance.
Documentation and Research Orientation: Expertise in articulating requirements, applying them effectively, and meticulous documentation. Furthermore, the capability to conduct market and secondary research in emerging areas of expertise.
Competency Levels
Foundation
Possesses knowledge of competency requirements.
Demonstrates elements of the competency frequently, often with minimal support and guidance.
Competent
Consistently exhibits the full spectrum of the competency without requiring guidance.
Extends the application of the competency to challenging and unfamiliar situations.
Expert
Applies the competency effectively in all situations and can also guide others in doing so.
Master
Coaches and mentors others, enhancing organizational capability in the specific competency area.
Serves as a key resource for the competency and enjoys recognition throughout the entire organization.
Behavioral Competencies
Problem Solving and Decision Making
Execution Excellence and Dedication to Achieving Results
Passion for Results
Relationship Building
Teamwork
Managing Complexity
Effective Communication
All the Best
Please Note: Kindly go through the above mentioned job description and if you have any queries related to the JD then call-up these phone numbers 080 4682 7999 and ask operator to connect the call to HR representative, Candidates must be registered themselves with company website and apply the job soon after reading this blog (i.e. by 1-2 days from the date of this blog).
Company Address: Wipro Infotech, 903, Building 7, Prakashdeep Building, Tolstoy Marg, New Delhi, Delhi 110001
About Us – Wipro Infotech Ltd
Wipro Infotech Ltd is a leading Indian IT company that has been at the forefront of innovation and technology-driven solutions for over four decades. Established in 1980, we have consistently delivered excellence in the realm of IT services and consulting. Our commitment to pushing the boundaries of what’s possible, combined with a deep understanding of the ever-evolving global technology landscape, has helped us stand out as a trusted partner for clients around the world.
Our Vision and Mission
Vision: To be the catalyst for positive change in the world through the innovative use of technology.
Mission: To provide cutting-edge IT solutions that empower our clients to adapt, transform, and thrive in an increasingly digital and interconnected world.
Key Highlights
Global Presence: With a global footprint spanning across continents, Wipro Infotech Ltd is not just a local leader but a global influencer in the IT industry. Our extensive reach allows us to serve clients from diverse industries and geographies.
Innovation and Research: We have a strong commitment to research and development, fostering innovation that addresses the most pressing challenges of our times. Our innovation centers and labs are hubs of creativity, continually producing groundbreaking solutions.
Diversity and Inclusivity: We take pride in our diverse and talented workforce. Wipro Infotech Ltd values inclusivity, promoting an environment where every individual can thrive, irrespective of background or perspective.
Sustainability: Sustainability is at the core of our values, extending far beyond our business objectives. We strive to create a positive impact on the environment and society, making responsible choices that contribute to a sustainable future.
Core Services
Digital Transformation: We help our clients embrace digital transformation by leveraging the latest technologies, data analytics, and cloud solutions to drive growth and innovation.
Consulting Services: Our team of experts offers strategic consulting services, guiding organizations through complex challenges and opportunities.
Infrastructure Management: We manage and optimize the IT infrastructure of businesses, ensuring seamless operations and cost-efficiency.
Application Services: Our application services help clients streamline their operations, enhance user experiences, and drive operational efficiency.
Cybersecurity: Protecting businesses in an increasingly connected world, we offer cutting-edge cybersecurity solutions to safeguard data and assets.
Client-Centric Approach
At Wipro Infotech Ltd, we put our clients at the heart of everything we do. Our client-centric approach ensures that we not only meet their current needs but also anticipate future requirements, enabling them to stay competitive in a rapidly changing digital landscape.
With a legacy of excellence, a commitment to innovation, and a relentless pursuit of quality, Wipro Infotech Ltd is poised to continue shaping the future of IT services and solutions. We are dedicated to helping our clients thrive in an era where technology is the driving force of progress.
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